Nowadays, in the job market, soft skills are just as popular as hard skills.
For example, skills such as teamwork, stress management, social intelligence and the art of expressing yourself well in front of an audience are among the qualities that will enhance your career over the long term.
That’s why, at Supercomm, we offer a wide range of courses focused on more than 16 different topics.
Conflict Management
How to avoid tension? How to cool one’s temper and re-establish an atmosphere of
serenity within the team when a conflict breaks out. The five steps to resolve a conflict:
1) Identify the source of conflict 2) Look beyond the incident 3) Search for solutions
4) Identify solutions both parties can support 5) Come to an agreement
Self-Branding
How to differentiate yourself and stand out from a crowd by identifying and voicing your unique value proposition, whether professional or personal. The goal is to enhance your recognition as an expert in your field, establish reputation and credibility, further your career and build self-confidence.
Time Management
Consider time as a resource, learn how to schedule your time and set priorities in the organisation of your work. One of the most effective skills you can have in life is powerful and effective time management. The truth is that time is the greatest equalizer in life.
Negociation
How to conclude a deal with parties of opposing interests? A win-win negotiation settlement is an integrative negotiated agreement. This means the negotiating parties have reached an agreement after fully taking into account each other’s interests rather than defending their positions. The aim is to build a consensus.
Rhetoric / Public speaking
The art of speaking well, the variety of processes and tools you can use to persuade and convince an audience. Aristotle and the three pillars of rhetoric: Ethos (the credibility of the speaker); Pathos (the emotional appeal of the speech); and Logos (the logic or reasoning supporting the speech).
Interpersonal Communication
Nowadays, strong interpersonal skills are important since most jobs require you to effectively interact with other people. Interpersonal communication is the exchange of information (verbal and non-verbal) between people. Identify signals, decipher the meaning of some attitudes and adjust your communication accordingly.
Teamwork / Cooperation / Collaboration
Are teamwork and collaboration interchangeable? Are cooperation and collaboration the same? Most of us tend to treat these words as synonyms yet there are nuances that could help us be more effective. There’s a continuum based on the degree of interdependence of these 3 stages. The objective is to increase the success rate of teams when they engage in collaborative problem solving through different methods.
Personal Development
Personal development is a set of currents of thoughts and methods aiming to improve self-knowledge, value your talent and potential, improve the quality of your life and fulfil your aspirations and dreams. Identify the skills you need to set life goals, which will enhance your employability prospects, increase your level of confidence and allow you to make relevant, positive and effective life choices for your future to enable personal empowerment.
Active listening
Active listening is a skill that can be acquired and developed with practice. It is a
communication technique involving the use of questioning and rephrasing to ensure that the interlocutor’s message has been fully understood. This approach is defined by a respectful and trustworthy relationship whereby both parties feel comfortable expressing themselves freely and openly.
Speed learning
Speed learning is a set of methods which will allow you to reach higher rates of learning and performance with acceptable reduction of comprehension or retention. The course addresses 3 central aspects of speed learning: rapid reading, memory enhancement and the Feynman method.
Social Intelligence
Social intelligence is the form of intelligence that enables us to understand others (our thoughts, our feelings) as well as act effectively with them in situations of social interaction. This course covers the following topics: observation of human behaviour, recognition of the speaker’s mental state, memorisation of names and faces, judgement in social situations and sense of humour.
Stress Management
Overwhelmed by stress? You don’t have to be! You will learn how to manage your stress and cope with your stressors. Not only will it enable you to change your perspective on these stress factors, but it will also give you the ability and confidence to manage all types of stressors and improve your life.
Management & Leadership
To succeed, businesses need leaders who bring new perspectives, new thinking, new ideas and who have the skills and knowledge to manage in an uncertain world. What Are The Traits A Leader Possesses? Vision, Honesty and Integrity, Inspiration, High communication skills, the ability to challenge, both results-and people-focused.
Change Management
In major transformations of large enterprises, managers conventionally focus their attention on devising the best strategic and tactical plans. But to succeed, they also must have an intimate understanding of the human side of change management, the alignment of the company’s culture, values, people and behaviors to encourage the desired results.
Cross-Cultural Training
This training helps people overcome bias and prejudice which could potentially stop them making good decisions. It improves communication skills as well as emotional intelligence and increases trust between people as it helps to break down barriers. Cross-cultural training can be divided into two different areas: Country focused and Skill focused.
Reception & Frontline Office Skills
This program is designed to provide participants with the knowledge and skills required to work as a front-line representative of any organisation. The reception skills course gives the candidate an overview of how to effectively operate a reception area to the highest of standards. Develop your skills to effectively run a reception desk.